About Us
Ronald Lay founded Lay’s Insurance Agency in 1986 to serve Bay County Florida and beyond. Offering individual health insurance, group insurance, dental and Medicare supplements, Lay’s Insurance Agency has grown to offer assistance to residents of Northwest Florida including Washington County, Walton County, Gulf County, Calhoun County, Jackson County, Holmes County, Santa Rosa County and the entire state of Florida.
Carol Benson
Carol has been the owner of Lay’s Insurance since April 2020. She has been a Florida state licensed agent since 2002 and was recognized as one of the top 100 agents in Florida in 2015. She is dedicated to supporting Panhandle residents in selecting a policy that fits their precise needs.
She has a B.S. in Communications with a Minor in Business from Florida State University. She is a mother of 2, a son in the Navy and a daughter who is a mother to 4. Carol enjoys living a healthy lifestyle full of yoga, spin classes, walking and spending time with her grandchildren.
Cecilia Shinn
Cecilia joined the Lay’s Insurance team in July 2019. She is a licensed Florida Blue Health Insurance Agent after a career in worksite wellness and health promotion in both the private and public sectors. She has fulfilled roles as a health educator, a wellness specialist and account manager.
Cecilia hold a B.A. in Journalism and an M.S. in Health Promotion and Human Resources. Her hobbies include yoga, walking, and biking. She loves spending time with her grandchild, family, and friends.
Josie Strickland
Josie is a native of Bay County, Florida. She graduated Gulf Coast State College in 2007 as a physical therapy assistant. After years traveling for her career all over the US, she returned home to be closer to family. Josie now uses her medical background to assist clients as an insurance agent. She has been selling Medicare, life, and disability plans since 2021 and now is also working with under 65 clients on the Marketplace.
Josie is the proud Mom of little Holdin and still enjoys travel.